Admin & User Controls

• Ban / Kick per app with reason, duration, and evidence links.
• Session invalidation and token revocation on ban.
• User notes & case history (tamper‑evident).
• Impersonation for troubleshooting (log + approval).

Server & App Operations

• Start / Stop servers with safeguards (two‑person rule optional).
• Drains, maintenance mode, and traffic ramp‑up (0→25→50→100%).
• Change windows & automatic rollback on health check failure.

Productivity

• Online to‑do list (multi‑tenant by app; assignees & due dates).
• Data storage with per‑app namespaces; retention policies.
• Saved views & subscriptions (email or webhook digest).

External Protection

• Approval app for gated admin access.
• Device & location checks; manual or automatic decisions.
• Audit record linking request ⇄ session issuance.

Identity & Access

• Enforce domain allowlist & verified emails with Google OAuth.
• MFA/2FA for privileged actions and login (step‑up auth).
• Short‑lived sessions; refresh token rotation and revocation.
• Scoped API keys per integration; least‑privilege for service accounts.

Secrets & Config

• Use a secrets vault / KMS; never store secrets in code or logs.
• Per‑environment secrets; automatic key rotation.
• Secure bootstrapping (instance metadata or OIDC workload identity).

Data Protection

• TLS 1.2+ in transit; DB encryption at rest; field‑level encrypt PII.
• Row‑level security by app; soft‑delete with tombstones.
• Retention & destruction schedules per data class.

Network & Runtime

• WAF + rate limiting + bot protection on admin endpoints.
• Zero‑trust (mTLS or IP allowlists for internal control plane).
• Read‑only FS for app containers; seccomp/AppArmor; minimal base images.

Example REST Endpoints

CopyPOST /v1/users/{'}}id{{'}/ban
Body: {"reason":"abuse","duration":"7d"}

POST /v1/servers/{'}}id{{'}/start
POST /v1/servers/{'}}id{{'}/stop

POST /v1/approvals/requests
GET  /v1/approvals/requests?status=pending

POST /v1/todo
GET  /v1/todo?app=appA&assignee=me

Safeguards

• Idempotency keys for all POST/PUT actions.
• Step‑up MFA for destructive ops (server stop, policy change).
• Two‑person approval optional for high‑risk actions.
• Change tickets linked to requests; automatic rollback on failure.

Example Policy (YAML)

Copypolicies:
  - name: stop-server
    risk: high
    requires:
      - step_up_mfa
      - approval: 2
      - window: "Mon-Fri 09:00-18:00 Asia/Jerusalem"
  - name: user-ban
    risk: medium
    requires:
      - reason
      - cooldown: 30s
      - notify: security@company

Security Events (JSON)

Copy{
  "type": "server.stop",
  "actor": {"id":"admin_123","role":"super_admin"},
  "target": {"type":"server","id":"srv-9ab"},
  "app": "payments",
  "ip": "203.0.113.8",
  "ua": "Mozilla/5.0",
  "ts": "2025-10-15T12:34:56Z",
  "status": "approved",
  "correlation_id": "3fcb…",
  "meta": {"reason":"maintenance"},
  "signature": "hmac-sha256:…"
}

Audit & Monitoring

• Immutable audit log; chained hashes for tamper evidence.
• SIEM integration; anomaly alerts on unusual patterns.
• Metrics: auth success/fail, bans, approval latency, server ops, rate‑limit hits.
• Traces: correlate approval request → action execution.

Alerting

Backups

• Daily full + hourly incrementals; encrypted; off‑site copy.
• Test restores monthly; track RPO ≤ 15m, RTO ≤ 60m.
• Separate keys for backup encryption; access via break‑glass.

Change Management

• Maintenance windows; freeze periods; feature flags.
• Blue/green or canary for risky updates.
• Runbooks with explicit rollback steps.

Audit Log (SQL)

CopyCREATE TABLE audit_log (
  id BIGSERIAL PRIMARY KEY,
  actor_id TEXT NOT NULL,
  actor_role TEXT NOT NULL,
  action TEXT NOT NULL,
  target_type TEXT NOT NULL,
  target_id TEXT,
  app_id TEXT,
  ip INET,
  user_agent TEXT,
  ts TIMESTAMPTZ NOT NULL DEFAULT now(),
  status TEXT NOT NULL,
  correlation_id TEXT,
  metadata JSONB,
  hash BYTEA -- chain hash(prev_hash || row_sha)
);
CREATE INDEX ON audit_log (ts);
CREATE INDEX ON audit_log (actor_id, ts DESC);
CREATE INDEX ON audit_log (action);

To‑Do Items (SQL)

CopyCREATE TABLE todo (
  id BIGSERIAL PRIMARY KEY,
  app_id TEXT NOT NULL,
  title TEXT NOT NULL,
  details TEXT,
  assignee TEXT,
  due_date DATE,
  status TEXT CHECK (status IN ('open','in_progress','done','blocked')) DEFAULT 'open',
  created_by TEXT NOT NULL,
  created_at TIMESTAMPTZ DEFAULT now()
);
CREATE INDEX ON todo (app_id, status);